The Sauermann Group manufactures products and accessories that require professional installation. All customers acknowledge that they are responsible to employ trained service professionals to service and repair heating, cooling, refrigeration and ventilation appliances that use our products and accessories. Buyers hold the Sauermann Group harmless for injury, property damage, or any other losses related to the incorrect installation of Sauermann Group products and accessories. We do not support the servicing of HVACR appliances by untrained or unqualified personnel.